Buyer Protection
Alvero connects buyers with verified sellers so you always know who you are dealing with before any money changes hands.
How it works
- 1Find a verified seller
Every seller on Alvero has verified their phone number. Sellers listing items above ₹25,000 are required to complete identity verification via government ID.
- 2Message and agree on terms
Chat with the seller directly through Alvero. Agree on price, condition, and pickup location before committing to anything.
- 3Meet in person and inspect
Arrange a meeting at a safe public location. Test the item thoroughly — power it on, check for defects, compare it to the listing description.
- 4Complete the transaction
Once you are satisfied with the item, complete the payment through Alvero. Both parties get a record of the transaction.
Seller verification
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Phone verified — All sellers verify via OTP before listing.
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Identity verified — Required for listings above ₹25,000. Verified via government ID.
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Fraud detection — Every listing is scored by our fraud system before going live.
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Transaction history — Seller ratings and sale count are public on every listing.
Need help?
Our support team responds within 24 hours.
Contact support